Friday, July 16, 2010

Does CORT Buy Used and other Clearance Center FAQs!

Does CORT Buy Used and other Clearance Center FAQs!

The most frequent question from customers who are unfamiliar with CORT is "does CORT buy used furniture," and the answer is no. Primarily a leasing company, CORT purchases its furniture directly from the manufacturer and rents to temporary housing, tradeshows, home staging, models, and corporate or non profit entities. To relieve inventory, previously leased merchandise is moved to our Clearance Centers for sale to the general public.

So... is it clean?

Absolutely. In fact, everytime upholstery or mattresses come off lease, they are steamcleaned and sanitized. In the State of Ohio, the health department inspects regularily to ensure CORT's compliance with sanitization laws. Used merchandise purchased through 3rd parties often does not have to be sanitized, so purchasing from CORT can be literally a healthier option.

But I can buy NEW for the same price!

Can you? There's no question retail vendors are hitting phenomenal pricepoints, but the $299 sofa is not a good buy unless it isn't going to be used. In order to hit those prices, manufacturer's skimp on frames, springs, spring latches, the polyeurathane foam in the cushions, and the frabic itself (usually using a low grade microfiber). These sofas simply are not constructed to the standard CORT demands in its rental product. Because our merchandise usually sees several leases, our product must maintain its look and structure throughout its life. As a result, our Clearance Centers generally carry higher quality, name brand merchandise that better fills your need than lower quality new product.

Why is this piece in the Clearance Center? What is wrong with it?

There are a variety of reasons merchandise comes to the clearance center. Sometimes pieces sustain cosmetic damage that makes them unsuitable for rental, but there are other reasons as well: merchandise overstock from our warehouses, transfers to relieve inventory from other parts of the country, or a manufacturer's decision to discontinue the product. Additionally, CORT may decide to simply no longer offer a particular product for rental, shifting all available inventory to its Clearance Centers.

When there is damage, CORT employees will help you find it. Our showrooms are well lit to allow for full inspection prior to purchase. Since our merchandise is sold as-is, we want you to know what you are buying! Additionally, we will repair or replace defective items when notified within 90 days of purchase. While we cannot cover you from consumer-caused damage, we stand behind the manufacturing quality of our product!

CORT Furniture Polaris
8600 Sancus Blvd
Columbus, OH 43240